What We Collect and Why It Matters
When you open an account, we collect the details you submit — your name, email address, mobile number, and the wallet identifiers you link for deposits and withdrawals via bKash, Nagad or Rocket. We also collect session data: which pages you visit, the device you use,
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and transaction timestamps. This information serves three purposes — processing your payments accurately, keeping your account secure, and meeting any compliance obligations that apply in your eligible region. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad and Rocket
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transfers is handled through encrypted channels and is never stored in plain text on our servers. Where you have linked a Rocket or Nagad account number for withdrawals, that detail is retained only as long as necessary for transaction verification and any dispute resolution period. We
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may share limited data with payment processors strictly to complete your requested transaction — nothing beyond what the transfer requires. Your activity data, such as session logs and account wallet movements, helps us identify unusual access patterns and flag them for review. If you believe a
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data record we hold about you is inaccurate, you can contact our support team directly to request a correction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.