Reference

The Rules Behind Your kn4 Account

Every rule that follows your kn4 account — signing in, bKash and Nagad deposits, withdrawals, how a cricket market settles, what happens when you close the account — sits on this page in English you can read without a lawyer.

Account rules in plain EnglishbKash, Nagad and Rocket sectionsEligibility set by local lawChanges sent before they apply
kn4 The Rules Behind Your kn4 Account
DATA AND ACCOUNT CARE

How kn4 Handles Your Account Data

Your account data stays tied to the terms you accepted. Sign-in runs on a one-time code sent to your registered number, so a stolen password alone won't open the wallet, and a new device asks for the same code again. Cookies handle the small jobs — keeping you signed in, remembering your language — and we don't use them to follow you across other sites. After you close an account, transaction records stay for the period local law requires, then they are removed. Ask support for a copy of your data or a correction, and the request is logged on your account.

One-time code sign-in Every new device asks for a code sent to your registered number. Change that number only from inside a signed-in session, and tell support right away if you lose the SIM.
Cookies we set Session cookies keep you signed in; a preference cookie remembers your language. We don't sell profile data, and clearing cookies simply signs you out again.
Records after closure Closed accounts keep transaction and payment records for the period local law requires, and then they are removed. A closed profile stops being used for anything once access ends.
Copy or correction Ask support for a copy of the data tied to your account, or point out something that is wrong and needs fixing. Each request is logged and answered in writing.
ASKING ABOUT A CLAUSE

Getting a Clause Explained in Plain Words

Questions about a clause don't need to wait. Open live chat from your account menu, or write from your registered email address, and quote the clause number you are stuck on — it is the small numeral at the start of each paragraph, so a screenshot is enough. We answer in English, keep the reply in your account history, and can send a dated copy of the terms for your own records.

Live chat Open the chat panel from your account menu while you are signed in. Paste the clause number and describe what confused you — we can read the same page you are on and answer against it.
Email support Write from your registered address so we can match the request to your profile. Attach a screenshot if a clause is unclear, and we'll reply in writing and keep it in your account history.
Dated copy Need the terms as they stood on a past date? Ask us and we'll send the version that applied then, with its effective date, for your own records or a dispute.

Terms Questions You Might Be Asking

Six questions come up again and again when you read the terms for the first time: acceptance, changes, disputes, funding sources, suspension and closure. The short answers sit below. The full clause always outranks a summary, so open the numbered paragraph when a case actually matters to you. If your situation isn't here, send it to support and we'll answer in writing.

Yes. Ticking the box at registration accepts the version live on that date. If a clause doesn't sit right with you, don't tick it — message support first and we'll explain what it means for your account.

We can, and every change carries a date. Material updates reach your registered email before they take effect, so you have time to read them. Using the account past that date accepts the new wording.

It depends on where you are resident and what your local law allows — we don't force one jurisdiction onto every account. Support will tell you which rules apply to your case before anything goes further.

We freeze play and payments while we check what happened, then explain the finding to you in writing. Anything owed to you is settled after that check, under these terms and local law.

No. Deposits through bKash, Nagad, Rocket or Upay must come from a wallet in your own name. Third-party funding breaks the terms, and we may hold the amount until the source is confirmed.

Ask support in writing from your registered address. We close access, settle any remaining balance under the terms, and keep transaction records only for as long as local law requires.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.